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POLICIES

Return  & Refund  Policy

If you are not entirely satisfied with your purchase, we're here to help. Returns & Refunds: Our refund policy is 15 days after receipt of purchase. We cannot offer a refund or exchange after this period. To be eligible for a return, the item must be unused and in the same condition when received. The item must also be in the original packaging. Some goods are exempt from being returned, such as bath and body and customized products. To complete a return, we require a receipt or proof of purchase. Please do not send a return prior to receiving an email confirmation. Once the return is received and inspected, Lustrum Apothecary will send an email notification stating the receipt of the returned item. We will also send notification of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within 5-7 business days. Due to the nature of digital products, no refunds are allowed. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@lustrumapothecary.com. Shipping: Our products are shipped within 2-3 business days through USPS. Shipping costs are non-refundable. If a refund is requested, the cost of return shipping will be deducted from the refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Effective as of June 10, 2022

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.  When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. ​ Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. ​ Policy Changes: Lustrum Apothecary reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  ​ Opt Out: You may withdraw your consent at any time by emailing us at contact@lustrumapothecary.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. ​ COOKIES: Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed. ​ If you have any further concerns about security, please email our Customer Service team at contact@lustrumapothecary.com. Effective as of June 10, 2022

Terms of Use

Agreement between User and www.lustrumapothecary.com Welcome to www.lustrumapothecary.com. The www.lustrumapothecary.com website (the "Site") is comprised of various web pages operated by Lustrum Group LLC ("Lustrum Apothecary"). www.lustrumapothecary.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.lustrumapothecary.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. www.lustrumapothecary.com is an E-Commerce Site. Lustrum Apothecary is centered around mind-body wellness. We support people along their spiritual journey, providing them with the tools and resources needed to cultivate healing and spiritual development. Our offerings include crystals, candles, body scrubs, soaps, and channeled readings. In Ancient Rome, "lustrum" was used to describe a purification ritual that was performed over the entire population after each five year census. Today we believe rituals should be created and recreated throughout the course of a spiritual journey–we are here to support that. Privacy Your use of www.lustrumapothecary.com is subject to Lustrum Apothecary's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Electronic Communications Visiting www.lustrumapothecary.com or sending emails to Lustrum Apothecary constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Your Account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Lustrum Apothecary is not responsible for third party access to your account that results from theft or misappropriation of your account. Lustrum Apothecary and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Children Under Thirteen Lustrum Apothecary does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.lustrumapothecary.com only with permission of a parent or guardian. Cancellation/Refund Policy Our refund policy is 15 days after receipt of purchase. We cannot offer a refund or exchange after this period. To be eligible for a return, the item must be unused and in the same condition when received. The item must also be in the original packaging. Some goods are exempt from being returned, such as bath and body and customized products. To complete a return, we require a receipt or proof of purchase. Please do not send a return prior to receiving an email confirmation. Once the return is received and inspected, Lustrum Apothecary will send an email notification stating the receipt of the returned item. We will also send notification of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within 5-7 business days. Due to the nature of digital products, no refunds are allowed. Links to Third Party Sites/Third Party Services www.lustrumapothecary.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Lustrum Apothecary and Lustrum Apothecary is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Lustrum Apothecary is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lustrum Apothecary of the site or any association with its operators. Certain services made available via www.lustrumapothecary.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.lustrumapothecary.com domain, you hereby acknowledge and consent that Lustrum Apothecary may share such information and data with any third party with whom Lustrum Apothecary has a contractual relationship to provide the requested product, service or functionality on behalf of www.lustrumapothecary.com users and customers. No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use www.lustrumapothecary.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Lustrum Apothecary that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Lustrum Apothecary or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Lustrum Apothecary content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Lustrum Apothecary and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Lustrum Apothecary or our licensors except as expressly authorized by these Terms. Use of Communication Services The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. Lustrum Apothecary has no obligation to monitor the Communication Services. However, Lustrum Apothecary reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Lustrum Apothecary reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Lustrum Apothecary reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Lustrum Apothecary's sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Lustrum Apothecary does not control or endorse the content, messages or information found in any Communication Service and, therefore, Lustrum Apothecary specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Lustrum Apothecary spokespersons, and their views do not necessarily reflect those of Lustrum Apothecary. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials. Materials Provided to www.lustrumapothecary.com or Posted on Any Lustrum Apothecary Web Page Lustrum Apothecary does not claim ownership of the materials you provide to www.lustrumapothecary.com (including feedback and suggestions) or post, upload, input or submit to any Lustrum Apothecary Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Lustrum Apothecary, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. Lustrum Apothecary is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Lustrum Apothecary's sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. Third Party Accounts You will be able to connect your Lustrum Apothecary account to third party accounts. By connecting your Lustrum Apothecary account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature. International Users The Service is controlled, operated and administered by Lustrum Apothecary from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Lustrum Apothecary Content accessed through www.lustrumapothecary.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Indemnification You agree to indemnify, defend and hold harmless Lustrum Apothecary, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Lustrum Apothecary reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Lustrum Apothecary in asserting any available defenses. Arbitration In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. Class Action Waiver Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Lustrum Apothecary agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Liability Disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LUSTRUM GROUP LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. LUSTRUM GROUP LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. LUSTRUM GROUP LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUSTRUM GROUP LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LUSTRUM GROUP LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/Access Restriction Lustrum Apothecary reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Lustrum Apothecary as a result of this agreement or use of the Site. Lustrum Apothecary's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Lustrum Apothecary's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Lustrum Apothecary with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Lustrum Apothecary with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Lustrum Apothecary with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Changes to Terms Lustrum Apothecary reserves the right, in its sole discretion, to change the Terms under which www.lustrumapothecary.com is offered. The most current version of the Terms supersedes all previous versions. Lustrum Apothecary encourages you to periodically review the Terms to stay informed of our updates. Contact Us Lustrum Apothecary welcomes your questions or comments regarding the Terms: contact@lustrumapothecary.com Effective as of June 10, 2022

Community Guidelines

IT’S SIMPLE. RESPECT EACH OTHER. Lustrum Apothecary is a community space filled with people who love to learn, and expand on topics around spirituality. We ask that you show your fellow community members the same respect and courtesy you would show them if meeting face-to-face. Following the values and rules below, we can all expect to be treated with respect. This code of conduct applies to all forums and interactions, including community forums, classes and courses. Please adhere to the following: BE OPEN TO NEW CONCEPTS New topics and ideas will be discussed. Keep an open heart and mind when participating in classes or courses that have a different or challenging perspective. BE CONSTRUCTIVE AND FACILITATE MEANINGFUL DISCUSSIONS We emphasize the notion that two things can coexist. Topics can push personal boundaries. You have the ability to step back when you are feeling overwhelmed. This is not the space to argue or bully others into likemindedness. Posting with the direct intention of inflaming a topic for the sole purpose of provoking a negative emotional response from community members is not acceptable. LEAVE YOUR INTOLERANCE AT THE DOOR We don’t tolerate hate speech or bigotry of any kind. Do not post anything that alienates or offends individuals based on race, sexual orientation, gender, country, religion, etc. These types of posts, whether directed at an individual or a group, will not be tolerated. As per our Terms, you may not post anything that is obscene, illegal, defamatory, libelous, threatening, pornographic, harassing, hateful, encourages criminal conduct, gives rise to civil liability, violates any law, harms minors, impersonates others, disparages Lustrum Group LLC or our affiliates and partners, or is otherwise inappropriate. SHARE RELEVANT AND HELPFUL INFORMATION Don’t post solicitations or spam. Our community does not appreciate solicitations. Nor do we allow spam. If we see this kind of post, it will be removed. MENTAL HEALTH Participation in this community is at the full discretion of the individual. We encourage community members to be of a sound mind with a solid foundation of self awareness. This community is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of your mental health professional or other qualified health provider with any questions you may have.

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